Welcome to the Triple Ace FAQ Page

1.  I  joined but why do I have to join the Google news group for my team?
The  news group is how the staff at Triple Ace sends out newsletters and other important information. 
 
2.  Why do I have to vote for myself 3 times a week?
Voting 3 times for yourself does a few things.  One it tells us you are interested in the competition and still with us :) but it also shows that you are supporting your own site so others are more willing to vote for you as well.
If you can't vote for some reason (family emergency etc) let your Team Leader know.  You can have one excused day and still move up if you have voted the other 2 days for that week.
 
3.  What are the vote times and what days are we closed?
The vote times are Monday through Thursday, 12am (midnight) till 10pm Eastern time.
We are closed for voting Friday, Saturday and Sunday along with certain holidays.  You can view the holidays here.
 
4.  I have many email address can I vote with each one?
No.  Each vote must have a separate IP address as well as a separate email address.  The IP address is the number your computer generates when it is connected to the internet.  If you would like to see your IP number you can click here to see it. (below information is only exception to this)
 
5.  I have family members who would like to vote for me but we all share the same computer and IP address.  Is it possible for them to?
Triple Ace does understand how this is.  If you have family members who would like to vote for you contact your Team Leader.  Explain the situation and give them the addresses that your family members will use.  You are allowed up to 2 extra on that IP in this way but you must contact the TL otherwise they will not count.
 
6.  What is VE or vote exchange and is it allowed?
VE stands for vote exchange.  This is where you agree with another site owner to vote for them and they vote for you.  One way to do this is go to the site and sign the guestbook and contacting them asking them to view your site and if they would be interested in veing.  Another way is to use VE Clubs/Boards.  This is where you join up and agree to vote for all members as they vote for you.
Yes we do allow VE :)
We have a list of some VE Clubs that you can check out here.
 
7.  Can I email everyone I know and ask them to support me?
No.  This is considered spamming for votes and it is not only rude but will not be tolerated.  You may ask your friends/family if they would like to support you however if they say no do not continue to write to them with your voting information.  Do not send unsolicited vote request/reminders to people who have not agreed to vote for you.
This also applies to instant messengers.  You can ask friends to support you but do not automatically send them this information.
 
8.  I made it to one of the levels and I'm now on hold.  Why is that?
All team levels except Sneak Peek have to have at least 2 fighters to compete.  So if you are the only one competing there in a week you would be on hold till another fighter joins you.
Championship levels require at least 3 fighters for the level to commence.  If there are not 3 fighters then the level is placed on hold till another moves up to join.
 
9.  I need to take a break or LOA (leave of absence) is that allowed?
We do allow up to 2 weeks LOA at all levels except the Championship level (which includes Classic and Ace).  If you need to take one when you are at that level you will have to restart at Premier. 
If you need longer then 2 weeks contact your TL and explain the circumstances. If we know ahead of time about this we will allow you to stay but you would have to restart at Sneak Peek level.
 
10.  I have more then one site.  Can I add more then one and do they have to be about movies/television/or celebrities?
Yes you may add more then one site to Triple Ace however each site must be on a different team and each site has to go through the same approval standards.
No your site can be about anything.  The competition is inspired by the movie/television industry but your site doesn't have to be.
 
11.  I like being part of Triple Ace but I'd like to join another competition is this allowed?
Yes it is allowed.  There are many great web site competitions out there and we do not prevent you from joining them.
 
12.  I want to join the topsite or the Pets Team but not the regular competition.  Is this allowed?
Yes this is allowed.  You do not have to join the teams in order to be on the topsite or Pets team.
 
13.  I am part of Triple Ace on one team but I really think my site should be on a different one.  Can I switch?
We do try to keep the number of fighters even amongst the teams but that doesn't mean we don't want you to be happy.  If you would like to switch you may.  Just contact your TL and we'll go from there.
If you switch teams you do start over at Premier level (if you have already passed Sneak Peek if not you'd start there).
 
14.  I have a problem with a fellow team mate, my Team Leader, or other staff.  What should I do?
If you have a problem with someone write to your Team Leader first.  They will do all they can to help you.  If they cannot help you then you may also write to Mickliv who is the Assistant Manager of Triple Ace
If you are still having problems that neither of these will work or have not been able to help you then you can write to the founder, Emeraldisle.
 
15.  I have a fan site with Fanfiction on it.  What ratings are allowed and still able to join Triple Ace?
At a glance the highest we'd allow is PG-13 however if it is R rated it depends on why it is.  If it's due to type of material and rated R due to violence (Such in a Buffy The Vampire Slayer situation) then that would be alright.  What we want to avoid is explicit sex scenes, or any thing where someone would feel uncomfortable in having a 14 year old read.  Family safe is the key.
NC-17 rating is strictly not allowed.
 
16.  I run a website for an RPG.  The RPG is rated for Adults but not the website, can I join?
If the site is for information about the RPG and the actual writing is done elsewhere (IE:  yahoo groups) then that is fine so long as  the website itself is family friendly.
If the writing is done on site that it is the same as with FanFiction.  So long as it's family safe to read then it's not a problem.
 
 
 
 
This list may be expanded upon.

Web set designed exclusively for The Triple Ace by Emeraldisle.  Copyright 2010, Triple Ace Web Site Competition and Emeraldisle. Movie images remain the property of the movie companies and/or copyright holders. Competition opened 4 August 2004.